At Chic Soul, we believe that feeling beautiful and confident shouldn’t end at checkout. That’s why we’ve crafted a delivery experience that’s as seamless and thoughtful as our collections—bringing globally-inspired style directly to your doorstep, wherever your everyday journey takes you.
Our Promise to You: We strive to make receiving your Chic Soul pieces a highlight of your day. From our headquarters in Oklahoma City to your home, we handle each order with the same care and attention to detail that goes into designing our Babydoll Dresses, luxurious Loungewear, and versatile Kimonos.
Your Shipping Options
Choose the delivery speed that best fits your life. We partner with trusted global carriers to ensure your package arrives safely and efficiently.
Standard Shipping
Carrier: DHL or FedEx
Cost: $12.95
Delivery Timeline: Your order will be processed within 1-2 business days. Once shipped, delivery typically takes 10-15 business days.
Reliable TrackedIdeal for when you need those perfect Graphic Tees or statement Jeans with a bit more speed.
Free Shipping
Carrier: EMS
Cost: FREE on all orders over $50.
Delivery Timeline: Your order will be processed within 1-2 business days. Once shipped, delivery typically takes 15-25 business days.
Economical Best ValuePerfect for stocking up on your wardrobe essentials like Leggings, Camis, and Blouses without rush.
Important Information for Your Order
- Processing Time: All orders require 1-2 business days for processing and preparation before they are handed to our carrier partners.
- Shipping Destinations: We ship worldwide, bringing our style to your doorstep! Please note, deliveries to some parts of Asia and select remote regions may be subject to restrictions or extended timelines.
- Order Tracking: Once your order ships, you will receive a confirmation email with a tracking link so you can follow your package’s journey.
- Customs & Duties: For international orders, any applicable customs fees, taxes, or import duties are the responsibility of the recipient and are not included in the shipping cost or item price.
After Your Package Arrives
We want you to love every piece as much as we do. If something isn’t quite right, you have 15 days from the date of delivery to initiate a return for a refund or exchange. We aim to make the process simple and straightforward, just like our style.
Questions About Your Delivery?
Our dedicated customer care team is here to help. We pride ourselves on providing a personal and attentive touch.
📧 Email Us: [email protected]
📍 Find Us: Chic Soul Store, 2316 Northwest 113th Street, Oklahoma City, US 73120
Thank you for letting us be a part of your style story. We can’t wait for you to experience the comfort and confidence of Chic Soul.
